Software QA Lead

 Framingham, MA
 a year ago

Headquarters: Framingham, MA

Punchbowl is looking for a Software QA Lead to join our growing team. The ideal candidate has 3-5+ years of experience in software quality assurance. As a hands-on QA manager for,, and our mobile apps, you will take on the role of player/coach. You’ll build a deep knowledge of our platform and products, execute test plans, and ensure all new code is tested with minimal risk of causing site downtime. Ultimately, you’ll build and lead a team who will manage all QA responsibilities. This is a fantastic opportunity for a skilled QA leader who is looking for autonomy in their next role.

You are: 
  • Passionate and opinionated about delivering flawless products (web and app)
  • Experienced with software quality assurance (3-5+ years) and different testing techniques
  • An exceptional communicator who knows how to write clear, precise feedback for developers
  • Knowledgeable about how to build processes and evangelize them within an organization
  • Confident in your ability to manage other team members
  • A problem-solving savant with impeccable attention to detail

You will: 
  • Collaborate with stakeholders to run and perfect the release process
  • Manage all processes for testing & communicating feedback to the dev team
  • Lead and grow a team of QA specialists
  • Oversee the development and maintenance of test plans for all active products
  • Develop test cases for planned features and ensure full test coverage of the product spec
  • Work closely with the customer support team to identify user-facing and user-reported issues
  • Establish new processes earlier in the development lifecycle to help our QA process “shift left”
  • Evangelize and implement end-to-end regression testing with a framework like Cypress or Playwright to improve our testing automation suite
  • Prioritize and escalate live issues appropriately

About Punchbowl
Do you want to work in a growing company that invests in its employees more than the average company? Punchbowl is the company behind the critically-acclaimed technology platform for celebrations, holidays, and meaningful life memories. The Company runs its platform on,, and best-in-class iOS and Android apps. We provide a fun, casual, and innovative environment where hard work is recognized and rewarded.  
Some Punchbowl Perks:
  • 100% healthcare coverage
  • Flexibility to work from wherever you will be most effective
  • A collaborative, start-up environment where you’ll learn a lot, get your hands dirty, and see your work directly impact our customers
  • Fantastic, smart coworkers who are passionate about what they do
  • Virtual team coffee chats, Friday team trivia challenges, and anything else we can think of to have fun as a team from a distance

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